Shipping Policy

At Epoque Couture, we are committed to providing a seamless and premium delivery experience for our customers worldwide. 

Shipping Overview

• Free worldwide shipping on all orders.

• You will receive a shipping confirmation with tracking details as soon as your order leaves us.
  

• Primary carrier: DHL Express. Service is tracked and insured.
  

• Carrier selection is based on destination, item value, and service availability.

Estimated Delivery Times

• UNITED KINGDOM: 2-3 days
• EUROPE: 3–4 working days
• UNITED STATES: 3–4 working days
• REST OF WORLD: 4–7 working days

Most orders arrive within this timeframe. Deliveries to more remote locations may take up to 7 working days.

Duties & Taxes 

• For international orders, all applicable duties, taxes, and import fees are calculated and collected at checkout. This means your order is shipped DDP (Delivered Duties Paid), so there are no additional charges upon delivery.

Additional Notes

• We do not ship to P.O. boxes.
  

• All shipments require a signature upon delivery.
  

If you have any questions regarding shipping or your order status, please don’t hesitate to contact our team at Info@epoque-couture.com.